Privacy Policy
Last Update:
Kori Health LLC ("Kori Health," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, patient portal, and telehealth services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Date of birth
Address
Email address
Phone number
Government-issued identification when required
Payment and billing information
Health Information
Medical history
Health questionnaires
Current medications
Allergies
Treatment preferences
Provider consultation information
Prescription information
Technical Information
IP address
Browser type
Device information
Operating system
Website usage data
Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
Provide telehealth services
Facilitate provider consultations
Process prescriptions
Coordinate pharmacy fulfillment
Process payments
Verify identity
Respond to customer service inquiries
Improve our Services
Prevent fraud and unauthorized activity
Comply with legal and regulatory obligations
3. How We Share Information
We may share your information with:
Healthcare Providers
Licensed healthcare providers who evaluate and treat patients through our platform.
Pharmacies
Licensed pharmacies responsible for preparing and dispensing prescribed medications.
Service Providers
Third-party vendors who assist with:
Payment processing
Customer support
Hosting and cloud services
Data analytics
Security and fraud prevention
Legal Requirements
We may disclose information when required by law, court order, subpoena, government request, or regulatory obligation.
4. HIPAA and Protected Health Information
Where applicable, Kori Health works with healthcare providers and pharmacies that are subject to the Health Insurance Portability and Accountability Act ("HIPAA").
Protected Health Information ("PHI") may be used and disclosed as permitted by HIPAA and other applicable laws.
Patients may receive additional privacy notices from healthcare providers or pharmacies involved in their care.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain website functionality
Improve user experience
Analyze website traffic
Measure advertising performance
Prevent fraud and abuse
You may adjust your browser settings to refuse cookies; however, certain features of the Services may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain information for as long as necessary to:
Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements
Meet healthcare record retention requirements
8. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
Accessing information we maintain about you
Requesting corrections
Requesting deletion where permitted by law
Requesting information regarding data practices
Certain information may be retained when required by healthcare, pharmacy, legal, regulatory, or business obligations.
9. Third-Party Websites
Our Services may contain links to third-party websites or services.
Kori Health is not responsible for the privacy practices, content, or policies of third-party websites.
10. Children's Privacy
Our Services are intended for adults age 18 and older.
We do not knowingly collect personal information from individuals under 18 years of age.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised "Last Updated" date.
Continued use of the Services following any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Kori Health LLC
Email: [Insert Support Email]